Privacy Policy.

Last updated: 29 July 2026

1. Who we are

The London Electrical Compliance Company LLP ("TLECC", "we", "us", "our") is the data controller for the personal data described in this policy. Our registered office is 3rd Floor Suite, 207 Regent Street, London, W1B 3HH.

Company registration number: OC420725 (registered with Companies House as a limited liability partnership). VAT registration number: 286987814. NAPIT membership number: 33734.
ICO registration number: [to be confirmed, see your to-do list for how to check/register]

2. What data we collect

Depending on how you interact with us, we may collect:

• Contact details you give us via our quote form, contact form, phone or email: name, email address, phone number, and property address.
• Job details: the type of work you need, your property type, and any other information you choose to share with us about the job.
• Technical data collected automatically when you visit this site, such as your IP address, browser type and pages viewed, but only where you've consented to analytics cookies (see our Cookie Policy).

3. How we use your data

We use your data to:

• Respond to quote requests and enquiries, and provide the electrical services you've asked for;
• Issue certificates, invoices and job-related correspondence;
• Send you appointment confirmations and, where relevant, service reminders (for example, an EICR renewal due date);
• Understand and improve how our website is used (only with your cookie consent).

4. Our legal basis for processing

We rely on the following legal bases under UK GDPR: performance of a contract (to provide a quote and carry out work you've requested), legitimate interests (to respond to enquiries and keep basic business records), and consent (for optional analytics cookies, which you can withdraw at any time).

5. Sharing your data

We don't sell your personal data. We share it only where necessary with:

• Resend, our transactional email provider, to deliver quote-request notifications and confirmation emails;
• Accreditation bodies (NAPIT, TrustMark, Safe Contractor), where required to issue or verify a certificate on your property;
• Our accountant or professional advisers, where necessary for invoicing and legal compliance;
• Regulators or authorities, where we're required to by law.

6. How long we keep your data

We keep enquiry details for as long as reasonably needed to respond to you, and job/certificate records for the period required by relevant industry and tax regulations (typically at least 6 years for financial records, and for the validity period of any certificate issued, e.g. 5 years for an EICR).

7. Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, to restrict or object to certain processing, and to data portability where applicable. To exercise any of these rights, contact us using the details below.

If you're unhappy with how we've handled your data, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We take reasonable technical and organisational steps to protect your personal data against unauthorised access, loss or misuse.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

10. Contact us

Questions about this policy or your data can be sent to info@thelondonelectricalcompliancecompany.co.uk, by phone on 07874 950467, or by post to 3rd Floor Suite, 207 Regent Street, London, W1B 3HH.